HDFC ERGO General Insurance, one of the leading non-life insurance companies in the Indian market has set up an in-house health claim servicing department. Health Claim Services (HCS) by HDFC Ergo has been introduced with the idea of providing a single window assistance to all their health insurance policyholders for all health care related services.

The claim settlement process in a general insurance company is the moment of truth for the customer. In order to achieve cost efficiencies, many...  Read More »

HDFC ERGO General Insurance inaugurated its 80th branch in Chennai which will focus on customer service and handle inbound as well as outbound telephone calls.

Commenting on the opening of the new branch, Mukesh Kumar, Head – Strategic Planning Group, HDFC ERGO General Insurance said, “Providing a greater convenience to our customers is a continuous endeavor for us. In the days ahead, we plan to take many such initiatives to further develop our customer service capabilities.”

Companies...  Read More »

HDFC Ergo, a 74:26 joint venture between HDFC Limited, India’s premier Housing Finance Institution & ERGO International AG, sees an additional capital infusion of approximately Rs 80 crore in the current and the next fiscal.

Ritesh Kumar, Managing Director and CEO, HDFC Ergo General Insurance Company said that they may need a capital infusion of around Rs 25-30 crores in the current fiscal, as around Rs 75 crore has already been infused into the insurance firm. He also said that they would...  Read More »

HDFC ERGO General Insurance Company has received West Bengal Government’s approval to extend its insurance cover to farmers in the state.

As part of this pilot project, HDFC ERGO will provide Weather Based Crop Insurance Scheme (WBCIS) to farmers who have not taken any loans. In India, the farming community suffers greatly year after year due to unpredictable weather conditions. This impairs their crop yields and puts these farmers under a tremendous strain. HDFC ERGO’s insurance will protect...  Read More »

IRDA, the insurance sector regulator in India has fined 2 general insurance companies, 1 health insurance company and 2 life insurance companies for non-compliance with various regulations laid down by them. The total penalty imposed was Rs. 50 lakhs and the majority of it came as the result of non-compliance towards meeting their rural and social obligations. The General Insurance Council was fined for non-compliance to investment norms.
 

While HDFC Ergo, LIC, HDFC Life and GIC were fined Rs....  Read More »