Taxi aggregator – Ola, partnered with Bajaj Allianz General Insurance to provide motor insurance to its driver partners. Through the tie-up, the drivers will have access to avail motor insurance with a host of value-added services and add-on covers like depreciation shield and engine protector provided by Bajaj Allianz. The two companies are also working together to create a digital infrastructure that will bring insurance transactions like purchase or claims, fully online.
Pranay Jivrajka, COO at Ola said, “Motor Insurance is essential for driver-partners and together with Bajaj Allianz, we are enabling easy access to driver-partners, giving them better savings, benefits and technology for the insurance they are buying. By investing in such partnerships, we are making a significant impact on the careers of driver-partners, who are integral to our mission of mobility for a billion Indians.” Commenting on this initiative, Vijay Kumar, Chief Technical Officer- Motor Insurance, Bajaj Allianz General Insurance, said, “This tie-up is aimed at providing Ola’s driver partners a one-stop solution for all their motor insurance requirements, including value added services. Bajaj Allianz, through its seamless claim settlement procedures via its robust network of workshops, will ensure that the vehicles return on the roads in the shortest possible time.”
The motor insurance solution provided by Bajaj Allianz will not only provide a cover for accidents but will also insure theft of vehicles as well as damage due to natural and man-made calamities. Moreover, it will also provide a personal accident cover of Rs. 2 lakh to the driver partner. The two companies’ partnership in creating high customer value will also reflect through additional services beyond insurance like 24 x 7 roadside assistance (1800 103 5858), which will include towing facilities, medical assistance etc. for the drivers.
Bajaj Allianz has also developed a dedicated call centre to address any policy purchase related query or claims related assistance for all Ola driver-partners. In the past 2 years, Ola has announced several social and financial benefits for its drivers. The company had recently announced its partnership with Indifi to offer personal loans to its drivers. Earlier in 2014, Ola had set aside a fund of Rs 100 cr towards investment in the driver ecosystem to help nurture them as entrepreneurs. From a 24×7 first of its kind Partner Care helpline for drivers, Ola has introduced multiple initiatives to ensure safety, security and social well-being of drivers on its platform.
