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HDFC ERGO Travel Insurance Plan

HDFC ERGO Travel Insurance is a low cost plan for Overseas Travel. Whether you are travelling on work or vacation, either alone or with your family, this plan can be of great assistance in case of an emergency. The plan is called Travel Safe.

The plan can be purchased online with instant issuance without any medical check-ups.

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Online purchase
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24*7 Assistance on Call
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No health check-ups

Key Features

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Online purchase

The policy can be purchased online instantly

International Plan

International travel assistance provider on call 24*7

Coverage Plan
  • Optimum Coverage at Low Costs
  • Coverage for those upto the age of 70
  • No health check-ups

Benefits

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For Single Trips
Coverages Platinum Gold Silver Bronze
Emergency Medical Expenses $2,00,000 $1,00,000 $50,000 $30,000
Accidental Death - Common Carrier $5,000 $5,000 $3,000 $3,000
Permanent Disablement - Common Carrier $5,000 $5,000 $3,000 $3,000
Hospital Cash $15/day

Max$150

$15/day

Max$150

$15/day

Max$150

$15/day

Max$150

Emergency Dental Treatment $500 $500 $300 $300
Loss of Personal Documents $250 $250 $250 $250
Medical Evacuation Included Included Included Included
Repatriation Included Included Included Included
Loss of Checked Baggage $1,000 $1,000 $1,000 $1,000
Delay of Checked Baggage $200 $200 $100 $100
Accidental Death $20,000 $15,000 $10,000 $10,000
Permanent Disablement $20,000 $15,000 $10,000 $10,000
Personal Liability $200,000 $100,000 $100,000 $50,000
Financial Emergency Assistance $1,000 $700 $500 $300
Hijack Distress Allowance $75/day

Max $525

$75/day

Max $450

$75/day

Max $450

$75/day

Max $450

Flight Delay $10/hr

Max $120

$10/hr

Max $120

$10/hr

Max $120

$10/hr

Max $120

Hotel Accommodation $3,000 $3,000 $3,000 $2,000
For Annual Multi Trip, Single Trip Asia & Family Floater Options
Coverages Annual Multi Trip Single Trip Asia Family Floater
  Gold Silver Bronze Silver
Emergency Medical Expenses $250,000 $30,000 $15,000 $50,000
Accidental Death - Common Carrier $5,000 NA NA NA
Permanent Disablement - Common Carrier $5,000 NA NA NA
Hospital Cash $15/day

Max$150

$15/day

Max$150

$10/day

Max$150

$10/day

Max$150

Emergency Dental Treatment $500 $500 $500 $200
Loss of Personal Documents $250 $150 $150 $200
Medical Evacuation Included Included Included Included
Repatriation Included Included Included Included
Loss of Checked Baggage $1,000 $300 $300 $400
Delay of Checked Baggage $200 $100 $100 $100
Accidental Death $25,000 $10,000 $10,000 $10,000
Permanent Disablement $25,000 $10,000 $10,000 $10,000
Personal Liability $200,000 $20,000 $15,000 $10,000
Financial Emergency Assistance $1,500 $300 $300 NA
Hijack Distress Allowance $75/day

Max $525

$75/day

Max $525

$75/day

Max $525

$75/day

Max $525

Flight Delay $10/hr

Max $120

$10/hr

Max $120

$10/hr

Max $120

NA
Hotel Accommodation $3,000 $2,000 $2,000 NA
Deductibles in HDFC ERGO Travel Insurance Plan

Benefit

Deductible

Emergency Medical Expenses

$100 for all plans and $ 50 for Single Trip Asia

Hospital Cash: Single Trip

Gold - 1 day, $15 per day/Max150 

Platinum - 3 days, $15 per day/Max150

Silver and Bronze - 4 days, $15 per day/Max150

Emergency Dental Treatment

$150 for all plans, $75 for Family Floater

Loss of Personal Documents

$30 for all plans, $20 for Family Floater

Loss of Checked Baggage

Max/Bag - 50%, per item - 10% of SI for all plans

Delay of Checked Baggage

12 hours, $10 per 8 hours for all plans

Personal Liability

$200 for all plans

Hijack Distress

Allowance: 1 day

Trip Delay

6 Hours for all plans

Eligibility

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  • For Single Trip – 6 months to 70 years
  • For Annual Multi Trip – 10 to 70 years
  • Family Floater Option
    • Self: upto the age of 6 years
    • Spouse:  upto the age of 6 years
    • Child: Max 2, upto the age of 21 years

Exclusions

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The company shall not be liable to pay any benefit to the Insured caused due to:

  • Civil War or Foreign War
  • Terrorism
  • Self Inflicted Injury, Suicide
  • Non-adherence to medical advice
  • Under the Influence of Liquor, Drugs, or Narcotics (Unless advised/administered by a physician)
  • Participation in any Sport as a Professional Player
  • Participation in any Criminal Act
  • AIDS or HIV
  • Treatment of Nervous and Mental Problems
  • Participating in hazardous sports like parachuting, hang gliding, bungee jumping, etc.

For a detailed list, kindly refer the HDFC Ergo Travel Insurance Policy Wordings.

 

Claim Process

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  • In case of any event leading to a claim under the policy, please call HDFC Ergo’s Service Provider M/s. International SOS on Ph: +9111 4189 8872 / +9111 4189 8800 Fax:- 011 - 4189 8801
  • The Claims Service Representative will guide you on the claim procedures and documents required
  • A claim form will be forwarded to you by mail, email, or fax
  • Complete the claim form relevant to the nature of loss as indicated below.

Attach the documents mentioned against the claim type:

Type

Documents required

 

For Accidental Injury Claims

  • Claim form
  • Police Report, if accident is reported to Police
  • Medical papers, pathology reports, X-ray reports, as applicable
  • For Permanent Disability Claims – disability certificate from reputed surgeon or Hospital

For Temporary Total Disability Claims-sick leave certificate from Employer

Attending Physician’s statement

 

For Emergency Medical Expenses/ Emergency Dental Treatment

  • Claim Form
  • Police FIR, if accident is reported to Police
  • Medical papers, pathology reports, X-ray reports, as applicable
  • Doctor’s prescription and line of treatment suggested
  • Bills and cash memos
  • Attending Physician’s statement

 

For Hospital Cash- Sickness Claim

  • Claim Form
  • Hospital Discharge Card
  • Doctor’s certificate and line of treatment suggested
  • Attending Physician’s statement as per ‘Form D’

 

For Hospital Cash – Accident Claim

  • Claim Form
  • Hospital Discharge Card
  • Doctor’s certificate and line of treatment suggested
  • Attending Physician’s statement.

 

For Accidental Death Claims

  • Claim Form
  • Police Report
  • Post-mortem Report or Coroner’s Report
  • Death Certificate
  • For payment to beneficiary – succession certificate or notarized affidavit certifying legal heir status.
  • Where payment to beneficiary is through notarized affidavit, a letter of indemnityon Rs.200 stamp paper ( please contact us for the indemnity format)

 

For Baggage Loss /Personal Effects (including Baggage Delay)

  • Claim Form
  • Airline Tickets
  • Any available receipts for the lost baggage/personal effects
  • Correspondence with the Airline/Carrier
  • Irregularity Report or Loss Notification Report from the Airline/Carrier
  • For Baggage Delay, letter from Carrier confirming reason for delay and duration of the delay
  • For Passport Loss/Document Loss cash receipts for obtaining duplicate documents

 

For Trip Cancellation/ Trip Interruption

  • Claim form
  • Copy of travel itinerary
  • Verification of trip payment
  • Original airline tickets, vouchers or cruise documents
  • Copy of trip cancellation statement from airline/cruise line, hotel, itemizing non-refundable charges
  • Copy of any refund cheque or credit voucher
  • Copy of newly purchased- for Trip Interruption only
  • Itemized expense receipts

For Other Claims

Contact us on 9111 2332 2372, for claims guidance